Contact information
Contact Us – Enchanted Sparkle Society
We’re here to help and happy to answer any questions you may have!
Customer Support
For order inquiries, product questions, or general support, please contact us:
Email: lachargois@gmail.com
(Response time: 24–48 business hours)
Order Support
When reaching out about an order, please include:
- Your order number
- Your full name
- A brief description of your question or issue
This helps us assist you as quickly as possible.
Business Hours
Our support hours are:
Monday – Friday: 9:00 AM – 5:00 PM (CT)
Saturday – Sunday: Closed
(Responses may be delayed during holidays or high-volume sales events.)
Important Notes
- Please allow up to 48 hours for a response before sending a follow-up
- We do not offer phone support at this time
- For shipping issues, we may direct you to the carrier for faster resolution